Cancellation Policy

We ask all guest to please respect our cancellation policy.

Please understand that when you forget or cancel your appointment without giving us enough notice, we miss the opportunity to fill that appointment time, and our clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you may have booked weeks ago.

As a courtesy, appointment confirmation messages are sent 48 hours prior to your scheduled appointment by both text message and email provided at the time of scheduling your appointment. Failing to respond to those confirmation messages could result in your appointment slot being given to another client.